Effective Date: July 13, 2026
Welcome to Epic Kingdom ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and services (collectively, the "Service")
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following categories of information.
When you create an account, we may collect:
When you connect your WhatsApp Business Account through Meta, we may collect:
We do not collect your Meta password.
Our Service processes messages exchanged between your business and your customers in order to provide chatbot functionality.
Depending on your configuration, we may store:
We automatically collect certain technical information, including:
We use collected information to:
Some features of our Service may use Artificial Intelligence (AI) to generate suggested or automated responses.
Conversation content may be processed by AI models solely for the purpose of providing requested functionality.
We do not use your conversations to train public AI models unless explicitly stated and agreed upon.
Our Service integrates with third-party providers, including but not limited to:
These providers process information according to their own privacy policies.
We do not sell your personal information.
We may share information only when necessary to:
We retain information only as long as necessary to:
You may request deletion of your account and associated data, subject to legal retention requirements.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the Internet is completely secure.
Depending on your jurisdiction, you may have the right to:
Requests may be submitted using the contact information below.
Our website may use cookies and similar technologies to:
You may configure your browser to refuse cookies, although some features of the Service may not function properly.
Our Service is intended for business use and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your information may be processed and stored in countries other than your own.
By using our Service, you consent to such transfers where permitted by applicable law.
We strive to comply with applicable privacy laws, including, where applicable:
Our Service uses the WhatsApp Business Platform provided by Meta.
Use of WhatsApp remains subject to Meta's own terms, policies, and privacy practices.
We are not responsible for the privacy practices of Meta or other third-party providers.
Users may request deletion of their account and associated personal information by contacting us using the information below.
Where legally permitted, we will delete or anonymize personal information within a reasonable period after verification of the request.
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this page.
Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions regarding this Privacy Policy, you may contact us at:
contact@epickingdom.ca